ITIL®4 : ITIL 4 Specialist Drive Stakeholder Value - ITIL4CDV
Duration: 3 Days
The ITIL 4 Drive Stakeholder Value (DSV) qualification is intended to provide the candidate with an understanding of all types of engagement and interactions between a service provider and their customers, users, suppliers and partners, including key CX, UX and journey mapping concepts.
Course Objectives
You’ll gain an understanding of:
Intended Audience
This certification is aimed at:
Price : RM7,000
Offer : RM5,900
Intakes : 24-27 Jan 2022 | 23-26 May 2022 | 5-8 Sept 2022
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