ITIL®4 : Specialist Create, Deliver and Support - ITIL4CDS   

Duration: 4 Days

The ITIL 4 Create, Deliver and Support (CDS) qualification is intended to provide the candidate with an understanding on how to integrate different value streams and activities to create, deliver and support IT enabled products and services, and relevant practices, methods and tools. 

Course Objectives 

You’ll gain an understanding of: 

  • How to plan and build a service value stream to create, deliver and support services. 
  • Ways the relevant ITIL practices contribute to creation, delivery and support across the SVS and value streams. 
  • How to create, deliver and support services.

Intended Audience 

This certification is aimed at:  

  • Individuals continuing their journey in service management. 
  • ITSM managers and aspiring ITSM managers 
  • ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery. 
  • Existing ITIL qualification holders wishing to develop their knowledge. 

Price        : RM7,000

Offer        : RM5,900

Intakes    : 3-5 Jan 2022 | 24-27 Jan 2022 | 23-26 May 2022 

Learn More

© 2021 TRAINOCATE MALAYSIA SDN BHD. ALL RIGHTS RESERVED

CONNECT WITH US