Microsoft Certified: Dynamics 365 Fundamentals Customer Engagement Apps (CRM) v2

Microsoft Certified:

Dynamics 365 Fundamentals Customer Engagement Apps (CRM)

Familiar with business operations, customer relationship management (CRM), and are IT savvy—either generally or through work experience?

Take advantage of this certification to highlight those skills. Get your customer engagement capabilities on Dynamics 365 validated and enhance your career journey.

Course Objectives

Who will benefit and how?

IT professionals who want to show a general understanding of the applications they work with
Business stakeholders and others who know Dynamics 365 and who want to validate their skills and experience
Developers who want to highlight their understanding of business operations and CRM
Students, recent graduates, and people changing careers who want to leverage Dynamics 365 customer engagement capabilities to move to the next level

Required Course: MB-9101T00: Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM)

Required Exam: MB-910
Suitable for: You’re an IT professional, developer, information worker or top management who wants to better understand how to leverage Dynamics 365 in your business.

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