Microsoft Certified:

Dynamics 365 Field Service Functional Consultant Associate

A Dynamics 365 Field Service functional consultant is responsible for implementing solutions that manage resources which complete the field service life cycle. 

Course Objectives 

You’ll learn to:  

  • Configure field service applications 
  • Manage work orders 
  • Schedule and dispatch work orders 
  • Manage field service mobility 
  • Manage inventory and purchasing 
  • Implement Connected Field Service 
  • Configure the Common Data Service 
  • Create apps by using Power Apps 
  • Create and manage Power Automate 
  • Implement Power Virtual Agents chatbots 
  • Integrate Power Apps with other apps and services 

Required Course: PL-200T00: Microsoft Power Platform Functional Consultant | MB-240T00: Microsoft Dynamics 365 Field Service

Required Exam: PL-200 and MB-240 

Suitable for: Ideal candidates are IT professionals with experience or interest in delivering Field Service solutions for large-scale customers. 

 

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